Yes if any additional application you want, you can download it in your rdp and request support staff to install it using live chat.

Yes we do have 24 hours refund* in all rdp plans, you just have to ask for refund within 24 hours of activation.
Your refund request may get accepted or rejected depends on situations, your reasons, Please read TOS, Refund Policy for more details.

Our servers hosted in Evoswitch. Evoswitch is located in Amsterdam, Netherlands.

We will send you warning first, if you will not lower your uses we will suspend rdp.

CPU Uses
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• More than 20% of cpu uses continuously in non-encoding rdp considered as overloading.
=> However if needed client can use even 50% cpu using non-encoding apps such as chrome for sometime ( upto 2 hour max ), more than 2 hour will considered as overloading.

RAM Uses
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• If Rdp Plan have 16GB RAM then more than 4GB RAM uses will be considered as overloading.
• If Rdp Plan have 32GB RAM then more than 6GB RAM uses will be considered as overloading.
• If Rdp Plan have 64GB RAM then more than 10GB RAM uses will be considered as overloading.
• If Rdp Plan have 128GB RAM then more than 20GB RAM uses will be considered as overloading.

Network/Bandwidth Uses
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• Using more than 60% of network port continuously for 24 hours will be considered as overloading
=> Lets say rdp have 1Gbit network and you are using 800Mbps continuously for 24 hours, this will be considered as overloading.

• More than 1.5TB bandwidth uses daily which equals to 45TB/Monthly will be considered as overloading.
=> However Client can use even 3-4TB in one day if needed and next few days he keeps his uses less than 1TB then this type of uses is fine.
=> But if client is using more than 1.5Tb bandwidth daily which equals to 45TB/Monthly, this will be considered as overloading.

Yes ! Please open ticket in sales department with additional storage size for price.

Using Vpn and/or Encoding Applications are not allowed in above rdp plans, if you want rdp for encoding please get Encoding Rdp.